IT Services Oakland
Productivity and peace of mind for small and mid-
sized businesses in the East Bay
Speak with an expert
Obligation-free: 800-777-8089
The managed IT services Oakland businesses need to prosper and grow
You’ve just found a partner committed to transforming your IT experience. Whether you are in the private or public sector, if you are based in Oakland and require 100% uptime and an end to IT hassles, you’ve come to the right place. With customer satisfaction scores at 98%+, DTS will deliver quality technology solutions and support for your business, so you can focus on your operations and growth.
Solutions that secure, protect, and maintain your Oakland business
IT Services
IT Projects
ComplianceIT Services
Cybersecurity Consultant Services
Cybersecurity Consultant Services
Remote IT +
On-Site Support Services
Remote IT + On-Site Support Services
Co-Managed IT
Co-Managed IT
Cloud Managed Services
Cloud Managed Services
Business Continuity/
Disaster Recovery
Business Continuity/ Disaster Recovery
IT Projects
Office IT & Network Relocation
Office IT & Network Relocation
Cloud/Network Migrations + Consulting
Cloud/Network Migrations + Consulting
IT Project Management
IT Project Management
Compliance
HIPAA Compliance Consulting
HIPAA Compliance Consulting
IT Strategy Consulting
IT Strategy Consulting
IT Compliance Consulting
IT Compliance Consulting
DTS brings three decades of experience in the following industries
Oakland has relied on DTS for expert IT since 2008.
Oakland and the East Bay are crucial to the trillion-dollar Bay Area economy. Oakland is a hub for industry, transportation, healthcare, and technology, and the Port of Oakland is one of the busiest in North America, facilitating trade and commerce for the Bay Area and beyond.
Oakland businesses are diverse. There’s everything here, from startups to large corporations, and the proximity to San Francisco and Silicon Valley strengthens ties to the larger Bay Area business community.
Over our three decades in the region, we’ve learned that these diverse businesses face diverse technology challenges. Our solutions reflect this need. From regulatory compliance to network design, hardware integration, and systems management, DTS does it all.
How a busy Oakland ophthalmology practice benefits from their IT
Vincenzo Scalisi is Office Manager for Alameda Eye Physicians, an ophthalmology practice with four doctors and ten employees.
How is technology important to your practice?
We run our daily lives with software platforms for patient data, appointments, billing, and so on.
What’s your relationship with DTS?
Well, they supervise pretty much everything computer and software related. They basically look after us so we run our business smoothly.
Any specific examples?
Well, I mean, any time there is an urgency for us, somebody jumps in right away and takes over. You don’t have to dial and wait. You always talk to a live person, and it feels like they care about you.
What would you tell someone who's considering DTS services?
Go for it. They do a great job. We’re very happy with the service.
Managed IT solutions that secure, protect, and maintain your Oakland business
Our DTS ProActive Care™ is your comprehensive support solution that includes everything you need to squeeze the maximum value and performance from your technology.
- Unlimited remote & on-site support
- Live help desk 7 days per week
- Backup & disaster recovery
- Vendor management
- Direct-cost procurement
- Application development
- Systems & network design
- Regulatory compliance
- Secure email
- Business VoIP systems
- Video surveillance systems
Managed IT solutions Oakland SMBs and nonprofits rely on
Oakland-area businesses and nonprofits work with us when they need a responsive IT partner who delivers productivity and peace of mind.
DTS engineers, implements, and maintains enterprise-level IT services at a flat monthly rate that SMBs can afford.
What you can expect from our reliable IT services in Oakland
- No need to worry about IT anymore — that’s our job.
- A partner who manages your technology with ownership and measures success by your outcomes.
- More time to spend on taking care of your customers and growing your business.
- No hidden costs, no upselling, no wasted expenditures; all decisions are made with your best interests in mind.
DTS provides additional IT support Oakland businesses need
Energy utilities: Find the best supplier for your Oakland or East Bay operations
Businesses can benefit from California’s competitive retail energy market, and choosing the supplier with the best services and pricing for your needs can save significant amounts of money. The City of Oakland also offers programs for businesses to improve energy efficiency and reduce costs.
Navigating these options and opportunities is something DTS can simplify: With three decades of helping Oakland businesses with their technology, we understand the electricity utility market in the East Bay, and we’ll help you find the most reliable and cost-effective supplier.
Internet: Choose the fastest and most reliable Oakland ISP for your business
With the cloud becoming essential for business operations of all sizes, choosing the best ISP (internet service provider) is essential. We have firsthand experience with multiple ISPs in the East Bay and can simplify their often confusing plans and pricing. There are a dizzying array of options and we will help you find a locally based ISP that meets your specific needs and budget.
E-waste recycling: Options in Oakland and the East Bay
All of us at DTS are concerned about the environmental and health impacts of discarded technology hardware. Today’s electronic devices contain materials that can be toxic to our bodies and nature if they are disposed of carelessly. We can’t ignore or offshore this problem any longer.
Thankfully, the Oakland area has multiple options for dealing responsibly with e-waste, including electronic components, batteries, and other hazards. Their efforts protect the environment from the release of toxic materials, and their recycling of valuable elements from e-waste reduces the need for new mining. Oakland and the East Bay have a wide array of recycling centers with varying services and requirements for accepted items. We are happy to help clarify and simplify these options for you, and contribute to the protection of our environment.
VoIP internet phone solutions in the Oakland area
All businesses today should be relying on the cloud and Voice over Internet Protocol (VoIP) phone systems for their telephone services. Today’s versatile VoIP systems offer features that a traditional private branch exchange (PBX) and key system can’t match.
In Oakland and the East Bay, DTS partners with Allworx, a fully integrated communication platform for small- to medium-sized businesses. Allworx VoIP phone systems deliver amazingly clear sound, simple and efficient call controls, and robust mobility features for both iPhone and Android.
Contact us with all your questions about VoIP systems — we will help find the best one for your operation. You can have a custom-designed phone system that meets your specific needs and budget. We will also manage and maintain it for you after it’s installed. DTS and Allworx are a winning combination for an effective, easy-to-use, and versatile communication solution!
Office relocations: Opening or moving offices in Oakland or the East Bay?
DTS helps clients with opening, moving, and expanding their premises. These transitions can be stressful and impact uptime, but they also present opportunities to upgrade infrastructure and future-proof the organization’s technology.
Without adequate preparation, moving IT networks and systems can result in significant downtime. Through proper planning and by leveraging detailed processes we’ve developed through years of experience, we’ll ensure your IT infrastructure moves are smooth with minimal downtime.
DTS offers:
- Strategic IT relocation planning
- Network infrastructure transition
- Server and hardware migration
- Internet and connectivity setup
- Testing and quality assurance
- Vendor coordination
- Post-move support and optimization
We’ve partnered with some great local businesses in the Oakland area who can facilitate quick and safe office relocations and cabling/infrastructure installation. Visit our Office IT & Network Relocation service page for more details.
IT vendor management: An end to the burden for Oakland SMBs
At DTS, we specialize in the tools required to run a business, so we’re in a unique position to manage your local IT vendors for you. We’ll communicate with them on your behalf and leverage our knowledge of your network and systems to negotiate the best services at the best pricing.
Vendor management benefits your organization in other ways: First, your staff stay productive without needing to contact vendors to troubleshoot technical issues or make account adjustments
Second, we document each vendor issue and resolution for your regulatory compliance.
Finally, our team takes full responsibility for all your vendors and serves as your single point of contact, so you can avoid the hassle.
Vendor management in the East Bay is part of our ProActive Care™ services, and includes your:
- Software vendors
- Hardware and equipment vendors
- Broadband internet and connectivity vendors
- Network, web, and security vendors
- Backup and disaster recovery vendors
IT helps this Oakland nonprofit steer the world toward a peaceful future
Lara Mendel is Executive Director of The Mosaic Project, a nonprofit that helps develop community-building skills in children and young adults. Their focus is on diversity, social justice, and peace education. Since 2000, they’ve served over 90,000 participants.
What’s your relationship with DTS?
DTS helped us get everything started. Now we have a larger organization and our server, they help us do literally everything we do.
Any specific examples?
They’ve grown with us. We’ve had several moves, and they’ve been there to set up our computer systems so we’re good to go.
DTS makes sure we have the best, most efficient systems. And if anything goes wrong, they’re there in a moment.
What would you tell someone who's considering DTS services?
We wouldn’t exist without DTS. Of all the partners we work with, DTS is by far the best.
Finding your Oakland IT partner just became easier:
1. Contact
Book a free discovery call to share your situation and clarify your options.
2. Assessment
Receive your personalized assessment and action plan.
3. Solution
Watch our experts optimize your IT and business.
In collaboration with our technology partners, we’ve created a powerful platform to secure, protect, and maintain your Oakland business.
Frequently asked
questions
An MSP gives you the ability to partially or completely outsource your technology needs. We are specialists who provide IT tools, know-how, and support, so you can focus on your business.
MSPs proactively monitor their clients’ IT environments and implement extensive maintenance and management policies, keeping disruptions low and performance high. Break-fix providers typically respond only after issues that cause downtime are noticed by staff.
When assessing MSPs, ask: How long does it take you to respond? How quickly are issues typically resolved? Do you have a service level agreement? Do you guarantee I can cancel your services if you don’t perform?
We are headquartered in California’s Bay Area and provide IT services there as well as all US cities with a population of 75K or larger.
We review and assess all support requests within 60 seconds.
Yes, simply send in a support request to [email protected] or call us at 707-536-9173. We provide comprehensive support both onsite and remote. Learn more here.
We assist our clients in meeting multiple regulatory compliance requirements such as HIPAA, PCI, SOX, and others. Learn more here.
Yes, we guarantee you’ll love our services. If you believe we haven’t delivered on what we promise in our contract, you have the option to cancel and receive a refund for your last month of service.
Our IT service plans start at just $600 per month for up to 10 users. Learn more here.
DTS was founded in the Bay Area in 2008 by John Newcomb to serve the IT needs of the healthcare industry. Since then, we’ve grown our team and expanded our abilities to secure, protect, and maintain a variety of businesses throughout the US. We now support healthcare, non-profits, manufacturing, the public sector, and a wide range of professional services like finance and law firms. Learn more here.
No, we are headquartered in the Bay Area and provide IT services there, but we service all cities in the US with a population of 75K or larger.
